Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at luxurydecorcompany@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at luxurydecorcompany@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at luxurydecorcompany@gmail.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at luxurydecorcompany@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at luxurydecorcompany@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at luxurydecorcompany@gmail.com.
Returns & Refund Policy
At Home Living Interiors, we strive to ensure every customer is satisfied with their purchase. Please read our returns policy carefully before placing an order.
Contacting Us
If you wish to request a return or discuss any issue with your order, please contact us at:
Email: homelivinginteriors.ie@gmail.com
14-Day Return Period
Returns may be requested within 14 days of delivery.
To be eligible for a return, the furniture must be:
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In the same condition as delivered
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Free from damage caused after delivery
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Complete with any included accessories or cushions
Collection & Return Costs
Customers may choose one of the following options:
Option 1 – Collection by Home Living Interiors
We can arrange for a driver to collect the furniture.
A €135 collection fee applies and will be deducted from the refund amount once the item has been returned and inspected.
Option 2 – Customer Returns Item
Customers may return the furniture themselves to our warehouse.
In this case, no collection fee applies and the customer will receive the full eligible refund amount following inspection.
Ex-Display, Clearance & Sold-As-Seen Items
Many of our products are ex-display, clearance, or sold-as-seen items.
These items are sold at heavily reduced prices and customers are encouraged to inspect them before purchase.
Minor marks, signs of wear, cosmetic imperfections, repairs, or defects that have been disclosed before sale are not grounds for return or refund.
Change of Mind Returns
Where a return is requested due to a change of mind:
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Return transport and collection costs are the customer's responsibility.
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Collection fees will apply where Home Living Interiors arranges collection.
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Refunds will be processed after the item has been returned and inspected.
Faulty or Incorrect Items
If an item is faulty, damaged in transit, or significantly different from its description, please contact us as soon as possible with photographs and details of the issue.
Where required by law, we will work with you to provide an appropriate remedy, which may include repair, replacement, partial refund, or full refund.
Refund Processing
Once the returned item has been received and inspected, any approved refund will be processed to the original payment method where possible.
Please allow a reasonable period for the refund to appear in your account.
Consumer Rights
Nothing in this policy affects your statutory rights under applicable consumer protection laws.